Shipping
At Sportsbuddy, we value fast and cheap delivery. 97% of our packages are delivered the next day, on weekdays. This means that you can use your product the day after you buy it. All our packages are sent with PostNord.
Delivery time
All orders received before 15.00 on weekdays will be sent the same day. We send all packages with PostNord. After ordering from our warehouse, you will receive a unique tracking number so you can follow the package until it arrives.
FREE shipping to Postnord delivery locations regardless of order size.
< p> Shipping pricesDelivery to Postnord delivery locations - FREE
Delivery to business address - DKK 35
Delivery to private address - DKK 19
Do you have questions you can contact us her .
Remember that all Christmas gifts can be refunded up to and including 15/1/22.
Return
At Sportsbuddy we are so sure on the quality of our products, that we provide a 14-day return policy on all products. In addition, there is of course a 2-year warranty.
All Christmas gifts can be refunded up to and including 15/1/22.
The right of complaint applies to defects in material and / or manufacture, and does not apply to defects or damage that has occurred due to incorrect operation of the product or if original packaging is missing.
Sportsbuddy.dk does not cover the return costs and packages sent on COD are not accepted.
WHEN RETURNING Packages are sent to: Sportsbuddy.dkVesterbro 21E, 1 th9000 AalborgAll packages sent back must contain a completed cancellation form. This speeds up the return and refund process. If you have problems with your product, then contact us > before sending it back we will find a solution.
Download cancellation form here .
REFUSION
When the return package is received, we will review the package and your case. If there is a basis for a refund, we will automatically return the money to the account you placed your order with - if the refund is required in another account, please contact us before sending a package return.
HOW TO RETURN A PRODUCT PRINT and fill out our regret form . Pack the product and the regret form securely and make sure it does not stay damaged during shipment. Buy a parcel label here , put it on the parcel and send it to us.
Ofte stillede spørgsmål
We have an office and warehouse in Aalborg and ship from here to the whole of Scandinavia.
We send packages every weekday and 97% of our packages in Denmark arrive the next weekday.
At Sportsbuddy, we believe that it is better for you to have the opportunity to try the equipment over a longer period - rather than 2 minutes in a store and therefore we have made a 31-day full satisfaction guarantee.
When you buy sports equipment from Sportsbuddy, you can try the product for up to 31 days without risk. If the product is not for you, you can either exchange it for another or get your money back.
Please note, however, that the product cannot be returned if it is damaged or if the original packaging is missing. If you want to make use of the satisfaction guarantee, it only costs the shipping back to our warehouse.